09 bed Terms and Conditions

These terms and conditions form a legally binding agreement between the 09 bed platform and its users. Using 09 bed's website, mobile app, or any related service constitutes full acceptance of these terms.

The 09 bed platform provides Bangladeshi users with a range of entertainment services including sports betting, online casino, slots, and live gaming. Any user of any part of the platform must comply with these terms.

• These terms are written in English and apply to Bangladeshi users.
• 09 bed reserves the right to change, add to, or remove service terms at any time.
• These terms are also available in Bengali; in the event of a conflict between the two versions, the Bengali version shall prevail.
• The user acknowledges that they are using this platform voluntarily and entirely at their own risk.

To create an account on 09 bed, you must provide accurate and complete information at the time of registration. Opening an account with false or misleading information is a violation of these terms and may result in account termination.

2.1 Eligibility Requirements

A person eligible to open an account on 09 bed must be:

• At least 21 years of age. 21+
• Registering under their own real identity — registering under someone else's identity is prohibited.
• Each person may hold only one account. If multiple accounts are found, all of them will be closed.
• Someone whose account has not previously been closed by 09 bed.

2.2 Account Security

The user is responsible for keeping their username and password strictly confidential. The user is responsible for all activity carried out through their account. Sharing a password with others or allowing a third party to use the account is strictly prohibited.

09 bed reserves the right to verify a user's identity to ensure a safe and transparent service. Withdrawals may be placed on hold until the verification process is complete.

09 bed may request the following documents for verification:

• A clear photo of a National ID Card (NID) or valid passport.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method (e.g., bKash, Nagad, or Rocket account details).

Submitting false documents or falsified information will result in permanent account closure and the balance on the account may be forfeited.

09 bed processes transactions via mobile banking and bank transfers commonly used in Bangladesh. Users must use a payment account registered in their own name.

4.1 Deposit Terms

• Minimum deposit amount is ৳300 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits must be made only from a payment source registered in the user's own name.
• Deposits from third-party accounts are not accepted and may result in account suspension.

4.2 Withdrawal Terms

• Minimum withdrawal amount is ৳500.
• Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank).
• Withdrawals generally take between 10 and 45 minutes to process.
• Withdrawal requests will not be processed if bonus wagering requirements have not been met.
• 09 bed reserves the right to temporarily hold a withdrawal request for verification purposes.

09 bed offers various types of bonuses and promotional offers from time to time. Each offer carries its own terms, which users must comply with.

5.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000; to withdraw this bonus, a wager of ৳1,000 × 25 = ৳25,000 must be completed.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — they are only eligible for withdrawal after wagering requirements have been met.
• Multiple bonuses cannot be used at the same time unless a specific offer explicitly permits it.
• If abuse of bonus benefits is found, the bonus and any associated winnings will be voided.
• 09 bed reserves the right to change or cancel any bonus program at any time.

09 bed offers betting across various categories including sports betting, casino games, slots, and live gaming. Specific rules apply to each category.

6.1 Bet Validity

• Once confirmed, a bet cannot be changed or cancelled, unless 09 bed voids it due to a technical error.
• If incorrect odds are displayed due to a technical issue, 09 bed reserves the right to void bets placed at those odds.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• Betting using bots or automated software is prohibited.

6.2 Prohibited Activities

The following activities are strictly prohibited on the 09 bed platform:

• Participating in match-fixing or manipulation of event outcomes.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Money laundering or suspicious financial transactions.
• Using multiple accounts to repeatedly claim bonus benefits.

09 bed believes that responsible play is essential to enjoying entertainment betting. We encourage all members to set personal limits before playing.

Players who feel their betting habits are getting out of control should read the responsible gaming guidelines and seek the necessary support.

• Users can set deposit limits, betting limits, or enable self-exclusion at any time.
• 09 bed follows strict age verification procedures to protect minors.
• If you notice signs of problem gaming, contact the support team for assistance.

09 bed reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms.
• Evidence of registration with false information or fraudulent verification documents.
• Detection of multiple accounts belonging to the same person.
• Evidence of fraudulent activity against the system.
• When required to comply with a court order or directive from a law enforcement authority.

A user may also choose to close their own account. In such cases, the opportunity to withdraw any valid balance will be provided.

09 bed treats the security of users' personal information as its highest priority. The platform uses SSL encryption technology to keep all data secure. Full details of how user information is collected, stored, and used are provided in our privacy policy.

• Personal information is not sold to third parties.
• Information may be used for service improvement and security verification purposes.
• Information may be shared with relevant authorities if required to meet legal obligations.

If you have a dispute with 09 bed, please first try to resolve it through our support team. You can contact us in Bengali or English via 24/7 live chat or email.

If the issue is not resolved through the support team, the user may submit a formal complaint. 09 bed reviews each complaint impartially and communicates a decision within a reasonable time.

09 bed strives to provide uninterrupted service as much as possible, however the platform's liability is limited in the following cases:

• If a game or bet is affected due to internet connection issues or a fault with the user's device.
• If the service is temporarily unavailable due to a natural disaster or an unexpected technical failure.
• If a transaction is delayed due to a delay on the part of a third-party payment provider.

09 bed is not liable for financial losses resulting from gaming. Each user places bets by their own decision and at their own responsibility.

09 bed may update these terms and conditions at any time as needed. Updated terms will be considered effective from the date they are published.

To learn general information and an overview of 09 bed, visit our About Us page.

• For significant changes, users will be notified via email or a notice on the platform.
• Continued use of the platform after updated terms are published will be considered as acceptance of the new terms.
• If you do not agree to the new terms, you will have the option to close your account and withdraw your balance.